Where can I find the eMuza scooters?

Currently, we have associates ready to roll in Vancouver’s Lower Mainland, Vancouver Island, and Southern Alberta. With varied mobility issues, our clients comfort is of utmost important to us, which is why we prefer to come to you for a live demonstration where you can see, feel and go for a test ride at your leisure. Contact us for your test ride today!

What if I don’t live an area with an eMuza representative?

Not local? No problem, you are welcome to make your purchase at our online shop.

Because the eMuza scooters are so compact, our associates travel with their scooters everywhere! We could possibly be in your area, Contact us and let’s bring some fun back into life!

I bought my scooter, and am nervous about transforming my x1 for the first time.

Don’t worry, we are here to support you. You can watch eMuza’s support videos to guide you along the way. If an eMuza representative did a live demonstration with you, you can be sure they will do a hands on tutorial with you once your unit arrives.

Will my insurance provider pay for the scooter?

Because the eMuza x1 is classified as a mobility aid, many insurance companies will offer up to 80% reimbursement. Contact your insurance provider to see if this is the case for you.

What is your shipping policy?

eMuza Mobility offers flat rate shipping from Surrey, BC across Canada and the United States. Expect your eMuza rider to arrive within 2-10 business days to its final destination.

Do you ship overseas?

Absolutely! Please contact us directly to process your shipment, as we would like to ensure you receive the proper power cables with your battery charger.

Why choose eMuza?

With 3 years of research and design, the eMuza riders are in a class of their own. It’s sleek and versatile body make it easy to take on a plane, train, cruise ship, or even into the back of a small vehicle.

Each eMuza Mobility product is put through a strict quality check before delivery. What does this mean to you? Quality design and quality products shipped to your door, and ready to ride.

What is your return policy?

Please see our return policy page for more information.

How do I become a dealer or associate?

eMuza Mobility offers you an exciting opportunity to affordably build a business part-time or full-time from the comfort of your home. Email freedom@emuza.ca for more information.

Any other questions?

We love them! Feel free to contact us anytime, we will get back to you promptly.